State Farm® Insurance Agent Donna Carter

"Great service from Ujena"

"The best honest customer service ever."

"Another amazing experience with Donna and her staff. They are simply the best. Always efficient, helpful and cares about her clients. We’ve had insurance with her for more than 20 years."

"Donna has been very helpful in navigating new coverages for me. I'm a long-term State Farm policyholder and have been impressed with their fair handling of claims."

"Just a note to say that Mason Lowe at State Farm provided excellent and patient service. He reviewed my homeowner's policy, explained the breakdown of costs, checked on additional coverages for sewer back-up etc., explained various coverages, and, overall, provided courteous and thorough service."

"Donna is amazing. We’ve been working with her for years, she makes sure everything is up to date, and above all, she knows who we are. I never deal with a contact center or anything decentralized, I work with her directly, and I love that. Thank you for all your help, Donna!"

"I do not RECOMMENDED THIS COMPANY! They are extremely unprofessional and are all over the place! No consistency, professionalism, discipline I can keep on going. Rudest team!! Mason Lowe and Ujena Hernandez needs training! When you ask a question you will receive multiple different responses even by Donna Cater her self! I’ve cancel my insurances with them. I’m now with a more experienced and qualified company. The same items I provided with Donna that her company couldn’t do their diligence was actually all I needed at my new insurance company. Donna and her team was only giving me the RUNAROUND for literally no reason!! A couple of my colleagues said they also experience the same issues!"

"State Farm insurance led by Donna Carter and her team is one of the best in the business. Always prompt responses and taking care of issues in a timely manner. She will try to give you best rates possible. Doing business with her agency for many years and will continue to do so. Thanks"

"Donna worked quickly while also helping us understand the details of our coverage and what we needed to do."

"I thoroughly enjoyed working with Donna . I had a challenging experience with my previous agent. Donna has taken the time to explain things to me, to work with me, and to make sure that I have the proper insurance on my cars, my home and all personal belongings. I highly recommend Donna as your agent."

"I’ve been a client of Donna’s since 2002. I’ve always received the best customer service and I love the new office!"

"She is always a pleasure to work with and has great rates. I got a quote from her and one from progressive and for me with my bundle savings it was half the cost of progressive. She is also quick to reply to an email or call you on the phone. :)"

"Donna is the best. I trust her and her team and that’s really what so much of us are looking for. Donna always provide exceptional and quick customer service. I recently relocated from out of state and bought a new home and Donna and her team have been very helpful with these processes and making sure I am well covered in terms of home and auto insurance."

"Aidan has been an absolute pleasure to work with! He is always helping answer all my questions and his customer service is probably the best I’ve ever received. Thank you Aidan and State Farm for always taking care of our insurance needs in a professional and timely manner."

"Excellent service! Everyone in this office is competent and friendly! Donna‘s team is a joy to work with."

"I recently received a great deal of help from Aidan for which I am very thankful. He reviewed my policy , made recommendations and thoroughly answered all my questions. I appreciated the support and knowledge. Rosemary Brown"

"Donna Carter's Agency has always been great for my insurance needs. We do our car and home insurance with them. Their rates are good and they are very responsive to needs and just lovely people. Special shout out to Aidan for helping me get replacement cards."

"Donna is a rare combination of knowledge, efficiency, and empathy. For me as a first time home-buyer, her team not only generated the most competitive quote for a home insurance, but she also took out time to seek and review a separate master insurance policy of the community, called me to explain why I should go for a lower coverage (at a lower premium) given the existing coverage in the master policy, and coordinated with my mortgage provider so that they understand why a lower coverage should be acceptable for lending purposes. Her understanding of the insurance market and regulations, efficient execution, cost-effectiveness, and above all, a human connection, are qualities that made a business transaction extremely pleasant. I would trust her without a second thought for all my future needs!"

"I want to thank you for the excellent that service you have given me over the years. I want to especially thank Aidan Jones for his help and patience witn me today!!"

"I know of Donna because she was my parents' agent way back when and served them for many years. Now my wife and I have our home and auto through Donna and everytime I call her staff is very friendly and helpful."

"When ever you have problem abaut your insurance policy,she is help you out immediately.Thank you so much for your customer service experience."

"Donna is exactly the kind of agent I was looking for! I have been a State Farm customer for decades, but last year was looking for someone who could provide me with better service, and better attention quite frankly. I have gotten all of that and more from Donna. She and her team are incredibly responsive, proactive, and always helpful. I have had a need to reach out for information regarding both home and car insurance this past year, and Donna is very generous with her time to educate her customers, and ensure they are fully equipped to make decisions. When I received a holiday card from Donna recently it prompted me to reach out and tell her how much I value the support and partnership she has provided. I truly believe that she and her team are in my corner to help me solve whatever problem comes my way. And I'm happy to share this review for others in case you are looking for a great agent. You will not be disappointed with Donna and team."

"They provide great customer service"

"Great costumer service. Donna and her team do an excellent job."

"Amazing staff and very professional! I have never had any issues working with any of the staff there and I have never been afraid or worried about calling them for anything insurance related!"