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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sergio Arzubiaga

September 8, 2023

5  out of  5 rating by Sergio Arzubiaga
"Aidan has been an absolute pleasure to work with! He is always helping answer all my questions and his customer service is probably the best I’ve ever received. Thank you Aidan and State Farm for always taking care of our insurance needs in a professional and timely manner."

Susan Aldecoa

July 19, 2023

5  out of  5 rating by Susan Aldecoa
"Excellent service! Everyone in this office is competent and friendly! Donna‘s team is a joy to work with."

Rosemary Brown

July 12, 2023

5  out of  5 rating by Rosemary Brown
"I recently received a great deal of help from Aidan for which I am very thankful. He reviewed my policy , made recommendations and thoroughly answered all my questions. I appreciated the support and knowledge. Rosemary Brown"

Marian Wiggins

May 26, 2023

5  out of  5 rating by Marian Wiggins
"Donna Carter's Agency has always been great for my insurance needs. We do our car and home insurance with them. Their rates are good and they are very responsive to needs and just lovely people. Special shout out to Aidan for helping me get replacement cards."

Kumar Vivek

April 4, 2023

5  out of  5 rating by Kumar Vivek
"Donna is a rare combination of knowledge, efficiency, and empathy. For me as a first time home-buyer, her team not only generated the most competitive quote for a home insurance, but she also took out time to seek and review a separate master insurance policy of the community, called me to explain why I should go for a lower coverage (at a lower premium) given the existing coverage in the master policy, and coordinated with my mortgage provider so that they understand why a lower coverage should be acceptable for lending purposes. Her understanding of the insurance market and regulations, efficient execution, cost-effectiveness, and above all, a human connection, are qualities that made a business transaction extremely pleasant. I would trust her without a second thought for all my future needs!"

Joe Harris

March 28, 2023

5  out of  5 rating by Joe Harris
"I want to thank you for the excellent that service you have given me over the years. I want to especially thank Aidan Jones for his help and patience witn me today!!"

Garrett Jagtiani

March 27, 2023

5  out of  5 rating by Garrett Jagtiani
"I know of Donna because she was my parents' agent way back when and served them for many years. Now my wife and I have our home and auto through Donna and everytime I call her staff is very friendly and helpful."

Tsegaye Mengesha

March 9, 2023

5  out of  5 rating by Tsegaye Mengesha
"When ever you have problem abaut your insurance policy,she is help you out immediately.Thank you so much for your customer service experience."

Caroline Wilkie

December 30, 2022

5  out of  5 rating by Caroline Wilkie
"Donna is exactly the kind of agent I was looking for! I have been a State Farm customer for decades, but last year was looking for someone who could provide me with better service, and better attention quite frankly. I have gotten all of that and more from Donna. She and her team are incredibly responsive, proactive, and always helpful. I have had a need to reach out for information regarding both home and car insurance this past year, and Donna is very generous with her time to educate her customers, and ensure they are fully equipped to make decisions. When I received a holiday card from Donna recently it prompted me to reach out and tell her how much I value the support and partnership she has provided. I truly believe that she and her team are in my corner to help me solve whatever problem comes my way. And I'm happy to share this review for others in case you are looking for a great agent. You will not be disappointed with Donna and team."

Philip Davies

December 22, 2022

5  out of  5 rating by Philip Davies
"They provide great customer service"

J valle

November 4, 2022

5  out of  5 rating by J valle
"Great costumer service. Donna and her team do an excellent job."

Matthew Heer

August 24, 2022

5  out of  5 rating by Matthew Heer
"Amazing staff and very professional! I have never had any issues working with any of the staff there and I have never been afraid or worried about calling them for anything insurance related!"

Donald Craver

August 19, 2022

5  out of  5 rating by Donald Craver
"Wonderful. Very professional service."

Kristen Campbell

August 9, 2022

5  out of  5 rating by Kristen Campbell
"Donna and her office are wonderful to work with! I have been with them for a few years now. They are so responsive and take the time to get to know you and your needs. They are very knowledgeable and clearly explain everything you need to know - I always feel very taken care of by them. Highly recommend Donna and her team!"
Profile photo of ducttape


March 28, 2022

5  out of  5 rating by ducttape
"I've had Donna Carter/State Farm as my insurer for everything since the 70's and always perfect."

John Schiavo

March 3, 2022

5  out of  5 rating by John Schiavo
"I have been using Donna Carter's services as a State Farm agent for over 10 years and I am very pleased with the service I receive from her and her team. The agency is well organized and very responsive to request for information and service. I can recommend them highly for your insurance needs."


October 8, 2021

5  out of  5 rating by Sam
"Great experience and very personable team"

Naun Rodriguez

May 15, 2021

5  out of  5 rating by Naun Rodriguez
"Me and my family have been with this agency for years. They have always been reliable and honest with us."

Liliana Lopez

April 23, 2021

5  out of  5 rating by Liliana Lopez
"(Translated by Google) I have been with this agency for more than 10 years and they have always treated me super well, they are always professionals. When I had a problem with another company, State Farm helped me solve it without having to take time out of my day. (Original) Ya llevo más de 10 años con esta agencia y siempre me han tratado súper bien siempre son profesionales. Cuando tuve un problema con otra compañía state farm me ayudo solucionar eso sin yo que tener que sacar tiempo de mi día"


April 15, 2021

5  out of  5 rating by OfficialJayNixon
"DMV almost suspended my license and they saved me with insurance on my car literally while I was at the DMV"

Maria Thomas

March 2, 2021

5  out of  5 rating by Maria Thomas
"(Translated by Google) They helped me when I couldn't pay the insurance, they wait and are very kind (Original) Me alludaron cuando no pude pagar el seguro dan espera y son muy amables"

Sylvan Altieri

February 10, 2021

3  out of  5 rating by Sylvan Altieri
"Updating my review. Ms. Carter phoned personally which showed a great deal of character on her part, and I respect that. She also explained their process which was appreciated, but does make me wonder why one needs an agent at all."

Daniela Gilardelli

January 5, 2021

4  out of  5 rating by Daniela Gilardelli
"They have enormous patience to help you through any difficulties. They explain clearly your options"

Brenda Fonseca

December 2, 2020

5  out of  5 rating by Brenda Fonseca
"Always willing to help."

Kirsten Wallerstedt

November 16, 2020

5  out of  5 rating by Kirsten Wallerstedt
"Very responsive, easy to work with, quick to answer questions. Someone always answers the phone when you call, and resolves your request quickly and easily. Great service."